Microsoft License Activation Issues

Submitted by crei1741 on

Start Date & Time

End Date & Time

Description

Service Restored at 1:40 p.m. on 8/24/2026: Microsoft has identified the source of today's license activation issues and confirmed that users can now activate their Microsoft licenses and access applications normally.

Microsoft will continue to investigate the root cause of the processing delays and work to prevent similar issues in the future.

If you continue to experience issues accessing Microsoft applications, please contact the IT Service Center at oithelp@colorado.edu or 303-735-4357 and we will be happy to assist.

Service Issue Reported at 8:22 a.m. on 8/24/2026: OIT is aware of an issue preventing some users from being able to activate a new Microsoft 365 license or access Microsoft applications. Users may be repeatedly prompted to sign in, and license activation may fail.

Microsoft is putting adjustments in place as they work to determine the root cause of the issue. We will provide updates as they become available.