Overview
Your IdentiKey is a combination of your IdentiKey username and a unique password set by you. IdentiKey usernames are created automatically by OIT and are composed of the first two letters of your first name, the first two letters of your last name, and four random digits.
IdentiKey Manager
IdentiKey Manager (identikey.colorado.edu) is a web-based service that allows you to manage your CU Boulder online identity. This is where you can:
- Activate your IdentiKey
- Activate and Manage Your Secondary Account
- Change your password
- Change your authentication questions
- Reset your forgotten password
- Look up your IdentiKey username
- Change your IdentiKey username
- Look up your student ID number
- Choose your display name
- Change your campus published (primary) email address and preferred email and calendar service
Need extra help? Fill out the Name Change Help Request form.
Features
Depending on your role at the university, an IdentiKey is necessary for access to many systems and services, including:
- Buff Portal or MyCUInfo, the student and employee portals*
- CU Boulder email services
- Computers in OIT computing labs
- Campus Wi-Fi
- Canvas
- Skillsoft Percipio online training*
*MyCUInfo and Skillsoft Percipio are provided by University Information Systems
An IdentiKey authenticates you to these systems, but authorization to their services and features is typically dependent on your human resources (PeopleSoft HRMS) or student information system (Campus Solutions) roles and records.
For all centrally provided online campus and university applications, an IdentiKey provides information uniquely identifying you as a valid CU Boulder account holder. The application then determines what your role(s) authorize you to do on that system.
Cost
IdentiKey accounts are provided as a common good to the campus, which means there is no direct cost to students, faculty, staff, retirees and sponsored affiliates.
How to get it
Students
IdentiKeys are created when you are admitted to CU Boulder as recorded in Campus Solutions, the university's student information system. After you have been admitted, you may activate your IdentiKey.
Faculty/Staff
IdentiKeys are created when an active position or supported Person of Interest (POI) record is identified in the university HRMS/payroll system. You should be able to activate your IdentiKey within two to three business days.
Delays nay occur due to system issues or incomplete data. If activation isn't successful within three business days, contact the IT Service Center to report the issue.
Others
To learn how to obtain an IdentiKey for persons who are not identified as faculty, staff or employees (e.g., retirees, volunteers, other campus-sponsored affiliates), see IdentiKey - Account Provisioning and Activation.
Support
Contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu to request assistance with IdentiKey issues.
If you're having trouble accessing online service or facilities, contact the IT Service Center with as much of the following information as possible:
- Any known enterprise credentials, such as student or employee ID number.
- Your campus and campus role (e.g., faculty, staff, student, Continuing Education student, retiree, alumni, volunteer).
- The name and contact information for your payroll liaison, faculty/appointment liaison or sponsoring authority for your role or position.
- The number(s) of any help tickets submitted for this issue.
- The name and/or URL of the service you are attempting to use.
Need extra help changing your name in CU systems? Fill out the Name Change Help Request Form.
Name Changes at CU Boulder
Changing your name at CU Boulder depends on your role (student, staff, faculty, etc.) and affects multiple systems - some even outside CU (e.g. benefits providers). There's no single place to update your name across all platforms.
Support & Resources
CU Boulder is working to improve the process. For help, visit:
- HR Preferred and Legal Name Change
- Office of the Registrar: Preferred & Legal Name
- Center for Cultural Connections & Community: LGBTQ+ Name Resources
Let us know about your experience changing your name by giving us feedback.