Apple Software
Apple's macOS and other related software is available for all Macs. While not provided by the university, use this information to guide you in obtaining Apple software or upgrading to the latest macOS.
Buff Techs Desktop Support
Buff Techs can help you with...
- Troubleshooting and diagnostics on personally owned desktops, laptops, tablets, smart phones, printers, multifunction devices, and other personal computing devices
- Connecting to the campus network
- Operating system installation, configuration and maintenance, as well as restoration or reinstallation
- Software installation and configuration
- Virus, spyware and malware removal
- Canvas, Zoom and other IT services and issues
- Laptop registration
Related Page(s)
Dedicated Desktop Support
What We Do
Dedicated Desktop Support (DDS) encompasses everything from set up and troubleshooting of individual computers, to managing systems and software for entire departments. Our approach provides hands-on support for all of your technology needs so you have seamless integration with no hassle. This includes:
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IdentiKey Manager
Features
IdentiKey Manager is a web-based service that allows you to manage your CU Boulder online identity. This is where you can change your IdentiKey password, manage your email address, choose your display name and more:
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IdentiKey
An IdentiKey consists of an IdentiKey username and password. An IdentiKey is the credential that uniquely identifies you to online services and campus computing facilities so that they may grant you access.
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Identity and Access Management
Identity and Access Management (IAM) is about linking persons and systems to campus services and data resources. IAM services are about identifying persons, their relationship(s) to the university and campus, and facilitating their access to the resources that their roles and relationships require. The key components in these services are authoritative person data, user (account) services that connect people to applications and resources, authentication (ensuring that you are who you say you are) and authorization (confirming that you are permitted or entitled to do these things.)
IAM services rely on trustworthy university data (Campus Solutions and HRMS records) to identify faculty, staff, students and other campus community members and to provide information and some level of assurance that these persons are who they say they are. IAM services are influenced heavily by the content of this university "source" data and are subject to data appropriate use and security policies and procedures.
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Related Page(s)
Microsoft Select Plus
Overview
Purchasing Microsoft products from the Microsoft Campus Agreement is recommended by OIT to reduce costs and compliance risks.
Microsoft Campus Agreement (EES)
A Microsoft Campus Agreement or Enrollment for Education Solutions (EES) is specifically designed for academic organizations and offers discounted prices for most Microsoft products. Under this agreement, OIT purchases products that are offered at no cost to campus users, such as Microsoft 365.
Related Page(s)
Long Distance
Features
Domestic and International long distance service is available to faculty and staff for business purposes at CU Boulder through OIT.
Who can get it
Faculty and staff making university-business related calls have access at no additional cost.
How to get it
Domestic long distance and international calling no longer requires an authorization code.
Dialing Instructions
Local in-state calls with an area code of (720) or (303):
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Voice Communications
| Service | Who May Get It | Features |
|---|---|---|
| Microsoft Teams Calls | Faculty and Staff | CU Boulder has transitioned to Microsoft Teams Calls for voice calling. |
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